BSNL Broadband — broadband usage complaint

Landline no:[protected], (broad band connection problem)
Respected Sir,
My name is Ramchandran, My Telephone number is[protected], the last one year i was using this unlimited broad band connection without any problem. But the last 25 days i did not get the broad band connection completely.
For that, I already informed the same issue to your concerned person on previous month for rectifying the above problem, and after 3 days your concerned people came at my home and they informed replace your data cable. We had paid amount of 350/- for replacing the data cables to your people and they confirmed to us get the connection after 1/2 hr. since the last 25 days we can’t use our internet connection. And after We already informed the above matter to your concerned person number of times. But we did not get any services from your office.
Moreover, I would like to inform, the last month we used the internet connection only 5days. I would like to inform you that, I cancel my broad band connection with land line, if you can’t solve the same issue within 1 week .
So I kindly request to rectify the above mentioned issues at the earliest.
Your kind cooperation and immediate action and replay through this regards shall be highly appreciated


Thanking you,
Yours faithfully
Mr. Ramachandran.

Keelakadambur,

Kattumannar koil.