[Resolved]  BSNL Broadband — connection not getting properly

Address:

Kozhikode, Kerala

sir,
I have taken my bsnl broad band connection last year. the connection is in my fathers name (Gopalan p). THE PH NO IS[protected]. under pantheerankavu exchange. there was no problems at starting.
But now I am not getting a consistent connection and is disconnecting almost every 5minutes. me complainted it around 6time to the exchange but not rectified yet.
the jdo of pantheerankavu exchange is nw saying , my home is almost 4kms from exchange and the problem will exist as such . the only option in his openion is to disconnect the service. i dont know then why they give me a connection like this if there is a problem like this due to distance. and also i dont know how my net worked properly till this complaint if the distance is a problem.
i dont know what to do for rectifying the problem now.
so please help
thanks and regards
sreejith p