BSNL Broadband Service — Internet Connection Problem

Address:Gujarat

Hi,
I had given a complaint that the internet is not working, but nothing has been done so far. Its been 5/6 months since i took the broadband connection, but the internet is pathetic. The broadband connectivity goes of within minutes of my logging in. I had place a complain to Sami BSNL office and according to the officials there would be a redressal within 24hrs of the date of complain. Nothing has been done so far and no one has come so far. Its disgraceful that a company as big as BSNL is not able to get it rectified. Its a shame that the conncectivity is bad and there is absolutely no redressal of the problem and this is display of absolute slackness, which is least accepted from a company like BSNL.

Connection Name: Adani Power Ltd.
My Connection Plane: Rs 2700/month,
Speed : 2 to 8 mbps
Telephone no :[protected]

Location : Adani Power Ltd.
Sami 400KV Switching Station.
Dist-Patan,Gujarat.
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BSNL BROADBAND SERVICE — problem in internet connection

I am having broad band connection to my telephone No.[protected] and the said broad band working only for two days and automatically disconnections. The said problem is intimated several times and no action is taken so for, inspite of collecting 750/- permonth for 24 hours. There is no direct complaint to concerned authorities or computarised complaint for this broad band service. Being a citizen of India interested in getting BSNL broad Band service but there is a utter failure in good service. This indirectly opted the people to switch of the service and getting private service of broad band. Kindly get the defects solved and compete with private broad band service. Being a controlled authority, encouraging indirectly to the private service of broad band is doubting the entire BSNL Department. Mearly calling new scheme and duping the people to be stopped. Kindly do needful and set-right the service.
MY BRD BAND NO [protected] DOES NOT AGREE WITH MY USER NAME & PASSWORD. HOW CAN I ACESS A NEW UID & PW
I have applied for bsnl internet connection before two months earlier at Sakkardara Telephone Exchange Office, Nagpur, but did not get any response from the department.

B.M.Shambharkar
367, Hanuman nagar
NAGPUR-440 009
(Maharashtra)

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