[Resolved]  BSNL Broadband Services — Connection goes OFF frequently

This is correct and the BSNL service is the worst service ever seen. Our JE is the worst guy I ahve ever seen. He just hangs up with out giving proper answer. It has been 15 days we have the same problem. He just says its a software problem. God knows what does he mean by it

since we got connected with broadband service the internet goes off frequently.
When i complaint about this to the office every one in the office says this is not my dutty or the higher authority has not informed us about your problem. So tell them and when i complaint about them then they too ignore this. Why...?
If BSNL people start working properly then the BSNL would be known for its good and prompt services. But at present BSNL is only famous for its offer and schemes if we apply for that service then we come to know its only good to hear