BSNL Broadband Services — Incorrect Billing | |
I have a complaint against BSNL Broadband services. BSNL account Management portal display the consumption of 988185 KB where BSNL charged me against around 1300 MB. I have broadband connection in plan of free limit by 1 GB. I use to checck my account for the consumption. I am sure that I have never have any additional usage and same is not reflecting on BSNL's portal. When I sent email to BSNL, they replied me to come back with a reply in 15 days. but still I have not received any word since July 5th. I seek help from TRAI, but not received any feedback yet. I can provide you all the evidences by email. I hope here I can get any help. Mukesh Sharma Was this information helpful? | |
 1 Comment | |
Comments
I have broadnabd connection, I am Government servent, I have applied for 20% discount in broadband connection charges( which is available for government servant) on 27-7-09. But it observed that, the discount is not given in the Month of August 09.
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
38%
Complaints
15954
Pending
0
Resolved
6087
![Bharat Sanchar Nigam [BSNL] Website](/img/bn/www.svg "Bharat Sanchar Nigam [BSNL] Website"){kind=small}
![Bharat Sanchar Nigam [BSNL] Address](/img/bn/location.svg "Bharat Sanchar Nigam [BSNL] Address"){kind=small}
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001