BSNL — broadband shifting

Address:

Chembumukku, Ernakulam, Kerala

we have given application for shifting bsnl broadband connection from Tripunithura to Chembumukku, Kakkanad in Ernakulam District. Tripunithura people were very generous and provided good service, esp. Mr.Gopi and Mr. Babu.

At Chembumukku, when we contacted the bsnl people, one Mr. Aravindakshan replied me that he would come over there at his will and whenever he comes there for his complaint works. the engineer didn't even pick up the phone. no customer care service i got in time. when ever called, i got some advertisement messages of bsnl and advertisement audio.

after all what is service meant for ???? the customer has to pay his/her bill correctly in time. only one-way service? no commitment to the consumers?

bsnl provides only weak signals promoting private service providers in the sector, cheating the consumers...!!!!