[Resolved]  BSNL Broadband — frequent disconnections in the Net connection

Address:

Ahmednagar, Maharashtra

My phone number is [protected], I live in Shrirampur, dist - Ahmednagar, Maharashtra.
I got the broadband service about a month ago, and have been facing disconnections since then. I work full time, and my work (job) is entirely online. I depend on internet like anything, but BSNL had been so careless about their customer's needs. I face the disconnections almost everyday, it varies from 5-10 minutes to whole day. It is costing my job, when I launched complaint, the representative gave me another phone number to call, when I called that number, he gave me third number to call, which I couldn't call, as I received the message that the phone is not active. I have been calling their land line number during working hours but no response, how can they be so careless. I am so furious at this moment as I just faced another disconnection a while ago, and then decided to write an email to top authorities of BSNL, but I wasn't successful in finding their email address or another phone number where they could help me with this. IF they can not provide a good service they don't have any right to stay in the market.