BSNL Broadband — Too slow internet

Address:Tamil Nadu

I changed BSNL broadband plan from combo600 to 900ULF plan. BSNL never informed there is going to be user ID and password change. I was without net for 3 days. Rang up call centre.No one to answer for 2days what I got was recorded messages and music.
Finally when I got the connection the speed was never more than 1.5 mbps (although claimed "up to 4mbps") same as my earlier plan where the speed was claimed to be only "up to 2mbps".
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BSNL is the worst company which i never seen. It is a "BUDDAS" company. cold blooded old people work in it. They never respond to you in time and they give silly explanations. Most of them don't know there company mail address in which they work. BSNL is a lazy fellows company and those fellows always bothered about there facilities and rights but not there duties.

They don't know the meaning is customer support and customer satisfaction
&
These words are un-parliamentary words in their job.
They never have a smiley face. Looks like they lost their live by joining in BSNL.

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