[Resolved]  BSNL broadband unlimited — NONE FUNCTIONING OF BROAD BAND.COMPLAIN NO- 357737

From:-
Fernandes Anthony.
S-2, Maria Julia Complex B-2,
Fatorda Margao,
Salcette Goa. 403602.
Telephone No- 2749750
UNIQUE ID:[protected].

To,
The Chief Officer,
Telephone Exchange Building,
Margao Goa-403601



I have an unlimited broadband connection to the above mentioned Phone line for the past 4 Years. Since from last year, whenever I connect to the internet, Hardly my internet connection is working for 10 minutes after connecting to broadband and after some time it automatically gets disconnected for no reason and their after it says “ Page cannot be displayed and Finding site” I am not getting broadband connection as it is showing. The ADSL link light keeps blinking instead of being stable. This happens every time I connect to the internet.

Last more than one year now, my complaints to the concerned people seem to have fallen on deaf ears. The Broadband connection provided to me hardly works 4-5 days a month. Before writing this complaint, frankly speaking I am waiting for response from the department for a formal complaint made some 5 days ago in Fatorda Exchange which he is mentioning to my wife that it is Computer’s error. I believe this department (Broadband Services) has been created by the government to loot customers without providing any services. As we are paying the Bills regularly of Rs.1000 and above monthly which is a very high Amount.Grateful if message is conveyed to the concerned and re-addressed properly?

My download speed has decreased considerably. I'm getting only 5kbps.can u imagine being a broadband line? Broad band and this speed? Pls. help me to get rid of this problem
Conclusion
In the light of above please tell me WHOM SHOULD I CONTACT NOBODY IS RESPONDING ME I AM WASTING MY TIME, MONEY AND ENERGY AND ALSO GETTING MENTALLY STRESSED BECAUSE OF ALL THIS PASS ON ACTIVITIES. And now if I am not having any broadband connection than why the hell should I pay the bill? IF I AM GETTING SUCH POOR SERVICES AND MANAGEMENT so it is better that you disconnect my broadband connection.

From.
Fernandes Anthony.