BSNL — Phone Not operational despite bill submission

We did not receive any bill for last 4 months, when contacted the local authorities at Jodhpur, we were informed that the bills have been posted.

Due to non receipt of bills the payment was not deposited and the outgoing facility on the phone was discontinued without any prior notice.

After checking with local authorities again we found the amount due and deposited the same on 27th October '08 and were assured that the service would be restored.

Regret till date the outgoing facility has not been restored. When contacted the enquiry they gave us numbers but whenever you try to call on the numbers they are always no reply.

We installed the phone only because of kids, who stay at home all alone. But by this kind of service we feel mentally harrassed.