BSNL — Non functioning of BSNL P&T Broadband

Respected Sir,
Iam U.P Gorakhpur after a long struggle a BSNL Land Line with Broad Band Connection was installed, but after four days of functioning from the very begning og this year i.e. from 1st January till date it is lying dead. Though in this connection several direct complaint and approches have been made but all in vain.

You are kindly requested to make some initiative to lok in to the matter. My area comes under SDO Jharkhandi Gorakhpur.Also my one month rent should be waived off.
Thanking you
Anand Chandra srivastava