[Resolved] BSNL — Wrong telephone and broadband bill

[Resolved] BSNL — Wrong telephone and broadband bill

S Sourabh from Karnal, Haryana

Dear Sir, My telephone number is 2611255 and i am from bhagalpur. I had a broadband connection of plan HOME 5oo in the april 2008, last year. but in may i turned it to UL 900 PLAN. but due to the laziness of working and some communication problem n the bsnl office, it was never done. We have the correct papers of changing of the broadband bill. Now after 10 months they have sent a bill of 125000 Rs, which is false. iF MY BILL IS REVISED FROM THE LAST YEAR MAY WITH HOME 900 UL, the bill will be very low, but the authorities are not doing so. Please suggest me what should i do. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Binil

from Angamali, Kerala

Respected Sir,

it is second time that me have facing the same bad experience from bsnl.At first time they have took my complaint very seriously and the second time not . The problem is that me using the home combo plan 500 till March 09.Later that me changed into home 250.Butfor the march 09 bill they have added two five hundreds . It is clearly we can got from the detailed bill.So please make sure the mistake that you have made.

hemant kumar mahto

from New Delhi, Delhi

I am getting broadband bill since Sept. '08 together with my WLL telephone bill which i have not taken, pl reverse the same and correct bill. My consumer no. is 707420 and Telephone no.[protected]. I again inform u that I have not taken broadband connection .