[Resolved] BSNL — Deduction of Balance inspite o[censored]sing GPRS voucher | |
I had recharged my account by Rs. 197(which is a GPRS voucher for which one can use internet free of charge for 1 month) on 8th Feburary. On 23rs Feb while using internet my whole balance got deducted from my account which was about Rs. 80. On the next day I went to the BSNL customer care and give them the application about the problem and to solve it asap. They assure me to solve the problem in 2-3 days. But till today(20th March) inspite of visiting there customer care centre around 5-6 times my problem has not been solved. Please help me in solving my problem as soon as possible. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 4 Comments | |
Comments
hey, ,
Just call and scold the customer care a lot.. Post complaints in all the websites you can.. Go to bsnl office and scold them if the response is bad, .
Just call and scold the customer care a lot.. Post complaints in all the websites you can.. Go to bsnl office and scold them if the response is bad, .
wow, i used the same voucher 3 days before here in chennai and now its not working. when it worked it gave worst speeds of 1-2 kbps also. poor service by bsnl.
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![Bharat Sanchar Nigam [BSNL] Website](/img/bn/www.svg "Bharat Sanchar Nigam [BSNL] Website"){kind=small}
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Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
BSNL — BSNL GPRS voucher
i recharged my bsnl prepaid sim([protected]) with gprs voucher(Rs 230 in rajasthan).it worked fine for 3 days then it stopped working, my balance is getting deducted now.i did 3 complaints by calling on customer care but its been a week and they didnt did anything. i did the same complaint over bsnl service centre and main exchange office also but response to my complaint yet.What should I do know?BSNL is doing Fraud...