BSNL — about warranty of bsnl router

bsnl gave a iti type 2 modem to me with the broadband connection and also gave a 1 year warranty of it but there is a faula in only two months o[censored]sage and they are not replacing it and saying that they wont change it but i have a warranty and i have also paid for it
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the bsnl provided ITI dna modem has a problem with it's firmware. i would request you to go to the SEMINDIA website and update it's firmware with the latest firmware. i was provided the same modem and the update has solved my problems.

http://www.semindia.in/SemIndiaSystems_products_A211.html

rgds
santosh

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