BSNL — Providing of cable

My Bsnl no[protected].On my shifting of residence from 37 th street, Nanganallur, chennai-600061 to the present address ar Plot no A25/A, Door no.20/8, 36th street, (off)3rd main Road, Nanganallur, chennai-61, I have been provided with Wll telephone which is not at all working..The land line is not still given citing the ground that cable is not available for that stretch of road(3rd main road).This is a main road in Nanganallur .The lack of infrastructure and defiiciency of services on the part of Bsnl has to be set right so that immediate connection of land line telephone facility may be provided.