[Resolved] BSNL — Not able to activate

[Resolved] BSNL — Not able to activate

S sureshshanth from Chennai, Tamil Nadu

10 days before the BSNL authority came with Modem for installation. DUe to system problem, they are not able to attend the same. But for the past two days, we are trying to contact them through phone. They simply said, just connect it and get the line. But we are not able to get it activate. Who will take this responsibility in Govt. sector organization. Pl. help us for speedy service. Is it possible to take the modem back, since we are not using a minute or not yet activate. Regret for the poor service by BSNL, Madurai. Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
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Comments

rashmi haria

from Dhule, Maharashtra

Respected Sir,

When i am loging through bsnl website to My Service Portal and try to update my sim then i read some error as under.

Error

The following error occurred when trying to process the request:

Your SIM card is not activated. Initialization failed. MSISDN:[protected], reason: Exception: Could not fetch services!

Please activate my card and do needful.

Soundarapandian

Bsnl is no.1 lazy and worst network
iam more weeks wait for new connection
approved landline number [protected]