[Resolved]  BSNL — No BSNL connection for 10 years

In my street (2nd street, Rajagopalapuram, moulivakkam, Chennai-116), BSNL land line post is within 15metres reachable place. Yet I didn't get a land line connection to my house, though 1st street and 3rd street have Land line. The reason given to me is there is a scarcity of cables to deploy connection. So the "Moulivakkam BSNL telephone Exchange" and "Porur BSNL Telephone exchange" provided me a WLL phone- no:[protected]Hyundai - White colour model). Since the quality is very poor, I'm forced to surrender it, and requested Land line with Broad band connection for studies which was rejected instantly. So I raised multiple petitions and requisition letters to AE of Moulivakkam Exchange, JE of Porur Exchange and then finally to Kodambakkam Exchange.

Even though Moulivakkam AE accepts the request, the Line man is not willing to provide connection only to our street. I was literally fed up with the Line men intentions.

I don't know to whom I can raise this issue, because every time I request a new Land line connection, the line man of Moulivakkam Telephone exchange gives a reply that it is infeasible area. And the higher officials simply rejects our application.
For more than 10 years only our street housing about 8 families didn't get Land line connection.

The Moulivakkam telephone exchange is just 300 metres away from my house.

I'm sure no one will take action for this, yet I want to convey my grievances to the public.

Thanks for your service,
Y. Charlouis.
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Aug 14, 2020
Complaint marked as Resolved 
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Same story here, after all the escalation you see below, I have not got my connection or proper feedback on what happened. :(


[protected] Forwarded message[protected]
From: AGMPG <[protected]@bsnl.co.in>
Date: Mon, Jan 28, 2013 at 1:02 PM
Subject: Fw: BSNL Landline and Broadband Connection denial
To: [protected]@gmail.com


Dear Sir,
Kindly refer your mail please give your contact mobile number.


With Regards
AGM(PG)


----- Original Message -----
From: [protected]@bsnl.co.in
To: pg_chennai: bsnl.co.in
Sent: Wednesday, January 23, 2013 12:27 PM
Subject: Fwd: BSNL Landline and Broadband Connection denial


=============
Date: Wed, 23 Jan 2013 00:26:17 +0530
Subject: BSNL Landline and Broadband Connection denial
From: mahendran devaraj <[protected]@gmail.com>
To: [protected]@bsnl.co.in
Cc: [protected]@bsnl.co.in

Hello Sir,
Myself Mahendran residing in Malligai Street, VND Avenue, Madhananthapuram,
Chennai.
I was looking for a Landline plus Broadband connection, but connection
request was declared "Not feasible" by BSNL.
But the events in which the it was declared not feasible is very suspicious
and looks to be favoring other service providers directly or indirectly.

Full details on what happened as below:
Had placed a request for the same by "LL BB" though 54141 service offered
by BSNL on 21st December 2:12 PM.
On 23rd December there is a Lead created with ID: CHCHI[protected].
I wait for a week and there is no progress on it.

Then I again make the same request by "LL BB" though 54141 service offered
by BSNL on 2nd Jan 6:52 PM.
On 5th Jan there is another Lead created with ID: CHCHI[protected]
On 7th Jan I get a SMS saying it is assigned to a person named JHONSON.

Then I call this person and check the status, he says he will check
feasibility and get back to me.

And today by 22 Jan 4:46PM I get a message saying it is moved to "NOT
FEASIBLE" status.

Few hours after the status I get a call from another private wireless
service provider from whom I never asked for a connection.

Given the my locality is a fast developing suburb in Chennai with a well
known school, residential apartments nearby, also one street away
i could see BSNL connections already, it is so strange that BSNL could not
provide service. Even if it means to add extra distribution box.

Kindly check if this is really because BSNL has no plan to provide service
in my street or there is a real issue with local BSNL officers or
contractors working for BSNL.

Regards,
Mahendran
=============

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