[Resolved]  BSNL — New phone connection

The best and worst service and interaction with customer is too poor worst with BSNL.Dont know what happening with this national wide big service provider.The employees are very less technically skilled and even they didnt know about the particular what about we are asking for.And they always try to skip delay the work and didnt want to make the work get it done.always they use to say " work is pending with some third parties" ...In my case i was applied for telephone connection in kothapet exchange.they recorded my order and said with in two days i will get connection, after 1 month of no response i went to exchange and while enquiring they told the exchange associated to my area was affected due to rains and the connectivity broken ..new connections are not possible wait for three months.I felt unhappy about how these employees are doing jobs...with out any efforts and doing no work.Later i went to JTO in the exchange and he suggested to opt for WLL phone as new landline conections is having problems.they created new order and routed me to the concerned office. i went there and asked about the connection they said wll phones out of stock ...it will take one month...

OHH God...damn BSNL...again after one month i went for the office and enquired about the connection and now they are saying server is down ... we are unable to track your order details ...

Could any one of you please blow out away BSNL for the god sake...
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

The best and worst service and interaction with customer is too poor worst with BSNL.Dont know what happening with this national wide big service provider.The employees are very less technically skilled and even they didnt know about the particular what about we are asking for.And they always try to skip delay the work and didnt want to make the work get it done.always they use to say " please wait for somedays and your dosti will activated" ...In my case i was applied for dosti telephone connection they recorded my order, but there is no improvement. They always have a excuse about the connection and now they are saying server is down ... we are unable to track your order details ...
sir
i applied for new phone connection on 6th july 2011.and deposit rs 500/-as per there demand notice no [protected]
rec no.upr [protected] dated 7 july 2011. phone no-allotted[protected]
i requested on there consumer no- 1500 for connection comp. no 7503063 dated 1/11/11 and again 0n 10/12/2011with complaint no is 7525821
i also requested many times to GM udaipur/ J.En. madari/ BSNL shoppe exchange but still i am waiting without any action .
please do needful
thanking you
deepak agarwal
33-sagar colony
kalka mata road ganesh nagar
udaipur raj

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bharat Sanchar Nigam [BSNL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    15955
    Pending
    0
    Resolved
    6087
    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
    View all Bharat Sanchar Nigam [BSNL] contact information