[Resolved] BSNL — No response on customer complaints | |
My family has been using a BSNL landline telephone (Number - [protected]) which is out of service for more than a month now. I have lodged complaints for the same for several times via phone and emails but unforfortunately have recieved not a single response from any member of the company. Although we are not being able to use this phone number, bills for the same is coming month on month. I have also expressed my willingness to surrender this connection number incase resolving the issue is not possible, still there has been no response from this company. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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![Bharat Sanchar Nigam [BSNL] Website](/img/bn/www.svg "Bharat Sanchar Nigam [BSNL] Website"){kind=small}
![Bharat Sanchar Nigam [BSNL] Address](/img/bn/location.svg "Bharat Sanchar Nigam [BSNL] Address"){kind=small}
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
Bharat Sanchar Nigam Limited — No Response
I was a BSNL home consumer having no. [protected]. On 26.09.2009 i requested the BSNL department to shift my phone from my current address to another address for which they alloted me a new number. After some time i requested them to shift back to my present address with the same number. Due to technical error on their part the phone connection did not get activate and as i was not residing at the said place till May 28th 2010, i did not compliant about the matter. However, i was regularly paying the bills to the BSNL for the connection. When i started staying at the address i realised that the line connection was dead. I visiited there office and they told me that maybe your bills are pending so clear them, we did that but nothing happened. We filled formal complaint on 23rd July 2010 which was closed without any response. Again electronic complaint was filled in August 2010 and till now there is no response from them. On our visit to their office now, they don't even ready to listen to u and speak to u rudely.do help me