[Resolved] BSNL — recharge card does not get acctivated | |
I bought a BSNL SIM (MOBILE NO-[protected]) in the month of 15-06-09.i have a BSNL VENNELA PLUS PLAN.The validity of this sim is for 3YRS.And date of next recharge is[protected]which is already over).In the month of August, i recharged my mobile for Rs 112 (SERIAL NO OF THE RECHARGE CARD-N [protected]) and the date of next recharge should increase for next 3 months(i.e till November).But still the date for next recharge was 14-09-09.I called BSNL Customer Care several times regarding this issue (increasing the date of next recharge till November).But no action was taken.On 15-09-09, i recharged my mobile again for Rs110 (SERIAL NO OF THE RECHARGE CARD[protected].And the date of next recharge should increase for 3 months,but its still the same[protected].Because of this i am unable to make any outgoing calls.I complaint to BSNL Customer Care but no action was taken .every time i call them, they put me on hold for more than 1 hour and still my issue is not resolved..The COMPLAINT NO is AP[protected].I kindly request Consumer forem to look into this matter and provide me with a solution. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
Comments
i had purchased FULL TALKTIME TOP UP CARD OF RS 100/- BUT AFTER SCRATCHING THE NO. IS NOT CLEAR . PLEASE ADVICE WHAT TO DO.
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