[Resolved]  BSNL — internet not connecting for last 1 month

Our bsnl broadband is not connecting for the last 1 month!!!!!
Our telephone number is 24027566.Inspite of many compliants and phone calls ,the problem was not rectified because of the irresponsible attitude !!!!Error number it shows is 691.It is enough if they just reset it, as they say, which they never do quickly.I just dont understand what to do.
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Aug 13, 2020
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From past 20 days my BSNL Broad Band is not working, I have given complaint several times, I also gave Complaint to BSNL South, DVG Road, but nothing worked out. I got frustrated calling everyday & gave an application for the disconnection of both landline & broadband, one of the Engineer from BSNL came home & assured me that the problem will be solved in a day or two, also told me to withdraw the application for disconnection, I did as he said, Its been 1 week, no news!!! I did a foolish thing of withdrawing . I could have got disconnected by this time. I am really disappointed with BSNL and the Staff as well.
They keep saying, the password should be reset...who should do this???? If Someone of BSNL is reading this..., please tell me how long it takes to reset the password??...20 Days???. I have been to the BSNL offices several times inspite of my busy schedules...the kind of response that I received was hopeless...Just diverting from person to the another. I wasted my time like anything. Please tell me if it is not going to happen...So that I can find any alternative for this because I badly need internet connection.
Broadband- Not Working.

I am Jahnavi Pramod Savanoor, from Bangalore, staying at BSK - III Stage, My landline number is 26797739.

From past 20 days my BSNL Broad Band is not working, I have given complaint several times, I also gave Complaint to BSNL South, DVG Road and met a staff by name Mr Hrishikesh, but nothing worked out. I got frustrated calling everyday & gave an application for the disconnection of both landline & broadband, one of the Engineer called Mr Chandrashekhar of Channammankere Branch, BSNL came home & assured me that the problem will be solved in a day or two, also told me to withdraw the application for disconnection, I did as he said, Its been 1 week, no news!!! I did a foolish thing of withdrawing . I could have got disconnected by this time. I am really disappointed with BSNL and the Staff as well.
They keep saying, the password should be reset...who should do this???? If Someone of BSNL is reading this..., please tell me how long it takes to reset the password??...20 Days???. I have been to the BSNL offices several times inspite of my busy schedules...the kind of response that I received was hopeless...Just diverting from person to the another. I wasted my time like anything. Please tell me if it is not going to happen...So that I can find any alternative for this because I badly need internet connection.
BSNL Internet services (high speed and Broad band services) are the Pitiable example for the inefficiency and the arrogant employee Attitude of PSU s In india I don’t think 30 years or more from Now BSNL will change, it will be the same in its services and Attitude Towards its costumers. When they have installed the High-speed internet Via Wireless services, they have offered a high bandwidth of 250 kbps we never expected what they have promised but at least why cannot BSNL give one third of that. Now because of law bandwidth the wireless connection is “less connection “Before we log on to the browser the connection goes off even if we get connected it won’t even sustain for five minutes on the status window it is always shows 240 kbps but Bandwidth Meter Online Speed Test you get only 27.2 at the midnight or early morning. The online test result is as follows.


Bandwidth Meter Online Speed Test Results


27.2 Kbps - You 27.2 kbps

(Download the CNET Bandwidth Meter Desktop Widget to test the band width )

So it is absolute cheating at least why cant BSNL be honest and transparent and disclose that they can only give Breaking, Slow, Network, and Limited Services, always breaking and never connecting internet services I have Ever experienced.

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