[Resolved]  BSNL — Regarding broadband service

Hi,

This is Saurabh. I have land line with broadband connection at my home(Paharia-Varanasi). I have been using BSNL broad band services since 2 years. I want take all of your attention towards problem with broadband service. My internet is not working since 3 weeks. I have spoke to complain deptt at least 4-5 times and also personally visited your local bsnl office for the same and also logged a complain. After all those tries also my internet services not yet resolved. I don't know to whom should I contact. In local BSNL office there is nobody who can take care of my broadband service problem and get it rectified. Please let me know what to do?

I think there is some problem with modem configuration or local BSNL server because my land line and desktop is working fine.

Please do the needful.

Details:
My Landline no:[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

Regarding Broadband usage,

In spite of my 3 early complaints no proper response is there. I have taken connection in Aug 2008 but after change in my password Broadband usage is not displayed regularly whenever I complain it works for that particular month but not display of previous month.

I request u to please solve my problem permanently to avoid unnecessary complain

My portal id is skv[protected]

Shailesh Vora
Ahmedabad
there is no resonse even though complained several times
how to change internet Password given by BSNL or
How to work the Site given by BSNL for changing Password or
The Sites / Process for changing of Passwords etc. given by the BSNL is only for Dramma- !

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