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I'm using BSNL EVDO (Tiruvalla, PTA, Kerala) from the first week of its announcement to (jan 26) till this day. I'm experiencing the same problem. Most of the time my connection drops after first few minutes but the dialer shows its active. All I 've to do is to disconnect and reconnect. I complained in BSNL office, but nothing happened. I live less than 2km from bsnl office& tower. BSNL customer service is the worst customer service in our country. Most emplyees @ the customer service center (not all ) knows nothing except to shout. They even don't pay attention to customers or their queries.
I was a bsnl landline customer 4 years back of number [protected]. and i cancelled that connection in 2006 because of high bill. But testerday I got a bill of Rs 504. I want to know the reason.
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Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
What is the latest of your complaint with BSNL?
I also fall under the same issue with BSNL EVDO service. I am from Kerala, hope you too. I took this connection in January 2008. Right after a week, it started showing issues. I used to get disconnected once in 3-5 minutes (but the connection indication shows active) - when we get no display of pages, I needed to reconnect. This goes on continuously... And speed goes beyond normal dial-up. I too have complained with many people in BSNL.. nobody is interested to look into the complaints.. as they are so stupid to think that they get their salary whatever they do to their customers.. forgetting the fact that it is us, the customers who help to pay their salary.. their daily bread...
tks. Raj