I have a Post paid mobile Connection in Durgapur(W.B), i am using now caller tune by copy of other mobile. So i don't know when the caller tune is deactivate and how it is activate. please give me suggestion how I am change my caller tune when I want to Change. And also say me what is th web side of caller tune code.
i have BSNL prepaid connection no. is [protected], some days ago i have receive a message from bsnl for caller tone, there is code for Bsnl punjabi tone, i have done the message for caller tone & reply back from bsnl, in this message written "your tone is Dwnload Process, & my 32 Rupees deduct from my balance. I have many Time complaint in Bsnl Customer Care, but they does not any action in this case.
I have been forced to deduct Rs.32 for caller tunes ..which i have not opted. The tendency of implementing a forced caller tune is highly objectionable.If your service of caller tunes is not warranted by the customer, it is very sad you have implemented this scheme without customer concerned. My mobile no. is [protected] & on 28.10.08 evening a caller tune implemented message was received by me therefore Kindly deactivate the caller tune immediately and adjust the amount to my credit please...
I have a Post paid mobile Connection in Sikandrabad(U.P)in the nameof M/s Orient Ceramics & ind. Ltd., i am using now caller tune by copy of other mobile. So i don't know how the caller tune is be deactivate and how it is activate.Now you are requested Pls deactivate my caller tune immediately
BSNL network & services are very bad.For activating caller tone i sufferd a lot(past 1 week) & still there is no response from the customer care.Better people using bsnl network should switchover to other services.I hate bsnl.Worst network & customer satisfaction.Waste of time, money & energy for using bsnl service.
I am an exisisting coustmer of bsnl excel from tezpur assam, I am not satisfied with the bsnl caller tune service I have suscribed a caller tune on 21-02-09 by copying it from another bsnl number but I have not got the caller tune yet. I have registered a complain in bsnl call centere where I got my complaint registered and the complain number3429041 on 24-02-09. though my money was deducted the day I suscribed for it.Not only this, this is my second time facing the same problem for the caller tune once before also I had the same problem. Today 4-03-09 after 15 or 16 days bsnl have given me a caller tune which I dident suscribed, regarding this matter I have launched a complain to the local bsnl office, and the authority of the office has sent a fax regarding this matter to the regional office but there is no response. I have suscribed for the song (KISTARAF HAI ASSMA KISTARAF HIA ZAMEE KHABAR NEHI) from the recent new film Dostana and I have coppied it from the number [protected] but see the departmental neglicence that they have given me an old song, they think that we have to give a song to the customer so give any one.And they are saying that there is server problem if ther is server problem then how could they give me another song and whenever I use to suscribe there is alyz server problem. Now the question is that my money is gone secondly lost of time for going to the office for this reason, only for this matter I went to the office for 4 or 5 times, they are not going to give me the money back. I had paid money for somthing and in return of that I am not satisfied for what I paid, so ultimately today only I unscribed the rubbish song that they gave me, not the one that I secelected. Now I want the caller tune that I selected I wont leave the department I shall even report it to the News channel. Am I rubbish or stupied thazt what they will do just I will sit and see.
My phone number [protected]. Who ever in the department reads the mail give me a call otherwise I wont spare any one
im an existing customer of bsnl excel from lucknow and my no. is [protected] and i want to deactivate the caller tune for which i had contacted in customer care but did not get any response so i request u to kindly deactivate the caller tune from my phone as soon as possible