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i m stationed at allahabad (Uttar Pradesh) India and a subscriber of Cellone prepaid mobile (up east). i m trying to make std calls on Airtel no started with9000524*** but to no avail as computerised machine asking me that the number i m trying to is not in exixtence despite the fact that im recving calls from the same number. i also tried to make calls from other cellone numbers but the result was same. there must be a technical snag with the connectivity that operators are not removing. my cell no is [protected].
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Broad band services (BSNL) was provided to me on around May 25th 2009. From the same day itself as soon as the connection was done, i was not able to log in. To get log in it is taking a much time say 30 mins or so and disconnecting for every 5 to 10 mins. I have lodged a complaint on May 25th, 2009. They said they send the technician, but to date no one has come to my house. I have called almost 20 customer care executives, who asking whats the problem i have to repeat the problem and they say the same thing always. Almost every day, i am calling the customer care executives and the official person and every day say they are lodging complaint and look forward to that issue. I got the area officer no.., he too did not respond to me very well...There who receives the phone call says the officer is not available and and they say after he comes they will make him known of my problem and take the action.. and at other times they say technicians are on leave.. and some times say it a line problem, a port problem and port has to be changed.. and now finally the bill has come with internet usage charges.. I have already paid 1500 rupees as advance without using any internet services. These things are going with the BSNL people. Please help me in this regard...I will be thankful to YOU.
I am using a cellone sim in my mobile. I have to try a number of time to get connected to someone on mobile particularly to people using other network(idea, airtel etc.). It rarely happens that I am able to connnect to somebody in one attempt. Sometimes even after trying for more than 10 times I am unable to connect to the person whom I am trying to call. People find me out of network though I am well in the network. They find it very difficult to contact me.
Also it is often very difficult to connect to customer care.
These peoblems have gone beyond limits and have become highly irritating.
I may be forced to change my service from BSNL to some other mobile service provider.
Also it is often very difficult to connect to customer care.
These peoblems have gone beyond limits and have become highly irritating.
I may be forced to change my service from BSNL to some other mobile service provider.
The following error occurred when trying to process the request:
Your SIM card is not activated. Initialization failed. MSISDN:[protected], reason: Exception: Could not fetch services! this is the problem in WIB services i am not able to browse the net of this problem, what to do
Your SIM card is not activated. Initialization failed. MSISDN:[protected], reason: Exception: Could not fetch services! this is the problem in WIB services i am not able to browse the net of this problem, what to do
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