Comments
I can call five time for customer care for deactivation the BSNL mobile radio, but she say call 12630033, i can call atleast 100 times above, the IVRS system say PLEASE CHECK THE NUMBER, again i am asking Customer care how can deactivate the BSNL mobile radio, the customer care say go to the bsnl office and deactive the BSNL MOBILE RADIO. The customer care centre is very care less to talking
Reply
I can call five time calling for customer care for deactivation the BSNL mobile radio, but she say call 12630033, i can call atleast 100 times above, the IVRS system say PLEASE CHECK THE NUMBER, again i am asking Customer care how can deactivate the BSNL mobile radio, the customer care say go to the bsnl office and deactive the BSNL MOBILE RADIO. The customer care centre is very care less to talking
I had once subscribed for mobile radio on a number 12630033 and then when i treid to unsubscribe it was not happening and then i rang upto bsnl customer care but they failed to provide the way to deactivate or unsubscribe the mobile radio subscription and lastly told to give ring to 12630033, so i gave ring to the same number but now the number is on but the voice of that number is not clear and it is not possible to hear anything out of it
so it is thus requested you to guide to how to unsubscribe the above service
i will be thankful for your assistance
so it is thus requested you to guide to how to unsubscribe the above service
i will be thankful for your assistance
I have called for so many times to customer care for deactivation/unscribe the BSNL Hello tune/Caller tune, but he/she say call 1234, i have called atleast 50 times above, the IVRS system say PLEASE CHECK THE NUMBER, again i am asking Customer care how can deactivate/unscribe the BSNL Hello tune/caller tune, but still they had not replied. The customer care centre is very care less. So you are requested that please unsubscribe the above service.
i will be thankful for your assistance.
Keshavrao Aswale, Tumsar
i will be thankful for your assistance.
Keshavrao Aswale, Tumsar
Mobile No. [protected] BSNL Per-Paid
Dil *123#
(Account Balance 28.32 inr.
your Credit expires on Apr 21 2009 and Service Expires on Apr 28 2009
Thanks for using BSNL Service)
But today date Apr 21 2009 My Out going Coll be soon
Dil *123#
(Account Balance 28.32 inr.
your Credit expires on Apr 21 2009 and Service Expires on Apr 28 2009
Thanks for using BSNL Service)
But today date Apr 21 2009 My Out going Coll be soon
my experience about customer care is very bad. i have problem that i want to deactivate the subscription of music station[protected]. than i rang up to customer care many times but they failed ti provide the way.
I have requested for new connection, while accepting the amount the gentle officers over there in the desk said it will be done in 3 days. But after 7 days when I called the concerned person he said he has received 2 to 3 connections in the same area and he will come and check the possibilities of giving connection and he is very rude and he asked me to give complain to any one you want he said nothing will happen to him.
his name is Kale and his number is [protected], I hope the concerned person of BSNL will call him and see to that the work will be done smoothly.
his name is Kale and his number is [protected], I hope the concerned person of BSNL will call him and see to that the work will be done smoothly.
This is one of BSNL Land Line Customer Mr. Anand.G. My telephone # is [protected], from the last ten years i am using this BSNL Land line connection. So many times the telephone connection having problems, also this line not working properly.even if i am paying bills always in the correct times. At last from the last 15 days this telephone is not working properly, I already complaint so many times in the local telephone exchange, but till today this issue is not cleared by the local Exchange authorised personnel. Due to the land line problems& non responsibility of the BSNL local exchange personnel, i forced to take an private mobile connection in the last week.
If the telephone bill paying is little late from the customer the concern BSNL personnel is ready to disconnect the connection quickly. I thinking the telephone facility is for our emergency& Preliminary requirements in the current human life. I have hope if giving instruction by you to the Concern BSNL department personel it will cleared with in one hour. So please do needful...
with regards,
Anand.G
(A BSNL LAND LINE CUSTOMER)
Land Line # [protected] (KERALA, ALAPUZHA (DIST), MAVELIKARA MAIN,
If the telephone bill paying is little late from the customer the concern BSNL personnel is ready to disconnect the connection quickly. I thinking the telephone facility is for our emergency& Preliminary requirements in the current human life. I have hope if giving instruction by you to the Concern BSNL department personel it will cleared with in one hour. So please do needful...
with regards,
Anand.G
(A BSNL LAND LINE CUSTOMER)
Land Line # [protected] (KERALA, ALAPUZHA (DIST), MAVELIKARA MAIN,
all the above complaints are faced by all the bsnl subscribers daily.it is very difficult to contact customer executive.pl increase no of operators to answer more other wise bsnl condition is going worst.
all the above complaints are facing everday by bsnl customers.pl answer our complaints quickly.daily we are facing horrible expereience to contact customer executive. so pl make necessary arrangment to answere quickly.
38%
Complaints
15955
Pending
0
Resolved
6087
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001