[Resolved]  BSNL — deactivation of outgoing calls & sms

dear sir/madam
i am post paid cellone consumer of e-up .of [protected] . i paid my bill RS. 974=00 AT POST OFFICE PIRAICH DISTT GORAKHPUR PIN-273152, WIDE RECEIPT NO.263/2994 DATED[protected].DESPITE SUCH PAYMENT MY OUT GOING CALLS &SMS SERNICES HAS BEEN DEACTIVATED W.E.F[protected] . I SEND MY SON TO PRODUCE COPY ONF SUCH REC.BEFORE ACCOUNT CASH OFFICER AND CO MOBILE OF G.M OFFICE BSNL GORAKH PUR.BUT IT IS SURPISING THAT NONE OF THEM SOLVED THE PROBLEM .
REQUESTING FR EARKLLIEST RETORETION OF MY FACILITY
THANKINGYOU,
MARKANDEY MISHRA
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Aug 14, 2020
Complaint marked as Resolved 
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after changing from postpaid to prepaid i am unable to send sms to anyone.
kindly help me out on this matter and solve this problem.

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