I HAD OPTED FORPLAN 500C (COMBINED FOR BOTH TELEPHONE AND BROADBAND) WITH EFFECT FROM 1.12.08. AS PER THE PLAN THE FOLLOWING FACILITIESW ARE TO BE PROVIDED: 1) FREE TLEPHONE CASLLS UPTO 175 UNITS. 2) UNLIMITED BROAD BAND USAGE (DOWN LOAD AND UPLOAD) SDURING 02.00 TO 08.00 HOURS.
BUT I AM SURPRISED TO RECEIVE A BILL FOR DECEMBER 2008 WHICH HAS NOT PROVIDED 175 FREE CALLS PERMISSIBLE AGAINST THE ABOVE PLAN. YOU HAVE ALSO CHARGED RS.500/- AS SECURITY DEPOSIT WHICH WAS NOT AT ALL ASKED AGAINST THE PLAN 500C.
KINDLY CLARIFY THE REASON FOR NOT PROVIDING FREE CALLS AND CHARGING RS.500/- AS SECURITY DEPOSIT.
THANK YOU,
TRULY YOURS,
RAVEENDRAN T P /27012009 Was this information helpful? |
BSNL, CALCUTTA TELEPHONES — Landline No 03326778293 out of order
My BSNL landphone ([protected]) has been lying dead for three consecutive weeks. The line develops defects almost every single day but in spite of repeated complaints the company is as indifferent as ever. I want the consumer forum of my state to resolve the problem permanently.