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[Resolved]  BSNL, Calcutta Telephones — EXCESS BILLING

I HAD OPTED FORPLAN 500C (COMBINED FOR BOTH TELEPHONE AND BROADBAND) WITH EFFECT FROM 1.12.08. AS PER THE PLAN THE FOLLOWING FACILITIESW ARE TO BE PROVIDED: 1) FREE TLEPHONE CASLLS UPTO 175 UNITS. 2) UNLIMITED BROAD BAND USAGE (DOWN LOAD AND UPLOAD) SDURING 02.00 TO 08.00 HOURS.

BUT I AM SURPRISED TO RECEIVE A BILL FOR DECEMBER 2008 WHICH HAS NOT PROVIDED 175 FREE CALLS PERMISSIBLE AGAINST THE ABOVE PLAN. YOU HAVE ALSO CHARGED RS.500/- AS SECURITY DEPOSIT WHICH WAS NOT AT ALL ASKED AGAINST THE PLAN 500C.

KINDLY CLARIFY THE REASON FOR NOT PROVIDING FREE CALLS AND CHARGING RS.500/- AS SECURITY DEPOSIT.

THANK YOU,

TRULY YOURS,

RAVEENDRAN T P /27012009
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Complaint marked as Resolved Aug 13, 2020
Complaint comments  1 CommentShareTweet

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BSNL, CALCUTTA TELEPHONES — Landline No 03326778293 out of order

My BSNL landphone ([protected]) has been lying dead for three consecutive weeks. The line develops defects almost every single day but in spite of repeated complaints the company is as indifferent as ever. I want the consumer forum of my state to resolve the problem permanently.

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    Calcutta Telephones
    Customer Care Service
    Customer satisfaction rating
    90%
    Complaints
    42
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    Calcutta Telephones Website
    Calcutta Telephones Address
    India
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