[Resolved]  BSNL, Calcutta Telephones — NON SHIFTING OF TELEPHONE

Address:South 24 Parganas, West Bengal

I have applied for shifting of my telephone no[protected] from Hungerford st. to entally exchange in kolkata Central , within the same area on 15.6.2012. The Telephone had broadband services , I had opted for annual payment scheme.

after my application received on 15th june 2012, my telephone could not be shifted till 19th july,on approaching higher authorities i could get the dial tone , but till date 24.07.2012 the internet broadband services has not resumed.
authorities are least concerned about there services.

I think its no use paying them salaies as they do not shoulder there responsibilities towards there subscribres.

more over the service of BSNL has gone from bad to worse

the person on helpline only directs subscribers to exchange & exchange guys turn down the request of subscribers as if subscribers are beggars
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Aug 13, 2020
Complaint marked as Resolved 
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BSNL — Non Shifting of Telephone

I applied for [censored]ing of my Telephone No[protected] from Col Colony
to Gobind Nagar ( within same exchange i.e Talab Tiloo) on 03.02.2011
which was disconnected by the authorities on 07.02.2011 but despite my
several visits to the concerned office nothing has been done till date
,in response I am told that the entry is parked in System which only
Chandigarh people can restore. Today I again talked to Mr Sharma over
his Mobile No[protected] but he told me that such type of mistakes can
take long time to set right.Plz look into the matter and get
theTelephone installed as per request.

S K Pandita
THEY ARE LIKE THIS AND DO NOT PERFORM DUTY.
ONCE AN ENGINEER FROM BSNL CAME TO WORK AT 6PM AND SAID HE WAS BUSY SOME WHERE ELSE.

WHEN I REACHED EXCHANGE HE WAS FOUND PLAYING CARDS DURING WORKING HOURS

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