[Resolved] BSNL Calcutta Telephones — faulty instrument

Mghosh

from Kolkata, West Bengal

Address:

West Bengal

My name is Mrinal Kanti Ghosh, telephone No. is[protected] , I made a complaint with the company around six months back ,regarding the telephone instrument which is not working since then,again last wednesday i made another complaint with them regarding the replacement of the instrument & i sought an explanation ,their divisional engineer (Mr.D. Roy) said that since they have no instrument they were unable to replace it ,though they are taking the rental for the line and the instrument as well,i said if they cannot replace they must refund me my rental for which he said that the instrument will be replaced within 3 days ,but nothing happened.

Dr. Mrinal Kanti Ghosh
[protected] (dr.ghosh182yahoo.com0

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Aug 13, 2020

Complaint marked as Resolved

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Comments

biswajitc07

from Bharuch, Gujarat

I would like to lodge a complaint about the faulty telephone set of my residential tel.no.25471086, which is making continuous noise which picking up any incoming call or make any outgoing call for more than 2 months or so. Kindly make necessary arrangement so that the instrument can be replaced with a new one. An early action in this matter is solicited.
Regards,
Biswajit Chattopadhyay
[protected]