BSNL Cdma — repeated outgoing failure and impolite customer care executives

Address:

Moradabad, Uttar Pradesh

am using a BSNL CDMA number[protected], last weekend i.e. on 4th-5th june 2011, there was no outgoing on any cell numbers, and every call was disconnected the message "network is busy now", and ths week end also(11th-12th june2011) its showing the same problem ,even last weekend i got my comlaint registered with the bsnl on no.1502, the complaint number of previous comlaint is lost, and the complaint number of 11th june complaint is-F11UP1102833.

and the costmer care executive "Manoj" with whom the second complaint was registered was highly impolite and non cooperating.

pls help me resove this problem ,as every weekend , when its peak time to call family and friends the BSNL makes ne totally inaccessible.