[Resolved] BSNL Cellone — BT-126300

gsmurthy109

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

I recd sms from BT 126300 stating music station will be renewed on 14.04.11 and requested unsubscribe dial 12630033. I have not done anything. But they have deducted Rs.7 from my balance available in my mobile phone. Again I recd sms from BST 126300
stating music station will be renewed on 21.04.11 and requested unsubscribe dial 12630033. I have not done anything. I feel they may deduct again Rs.7 without my permission on 21.04.11. I contacted customer care of cell one and made my compliant, but they have give compliant no. over phone. I request you to kindly take up the matter with cell one and arrange to get my Rs.7 which was deducted by music station of BSNL. Kindly bar BT 126300 from my mobile No.[protected].

G Muthy My mobile No.[protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

tiwaridk1970

from Mumbai, Maharashtra

BSNL — BE-126300

Unwanted deductions are being made by BSNL. Today I receive message "Hi customer ur subscription 2 music station will be renewed on[protected]. To unsubscribe dial 12630033". I have aready requested vide complaint No E03UP863494 dated 03.05.2011 to unsubscribe all such unwanted subscription. Even after when I dial 12630033, which supposed to dial for unsubscribe for such services, I made to hear series of songs on further my bill charges.
Please look into the such matter arrange to stop cheating of customer by such service providers.
Regards,
Devendera Tiwari Mobile No. [protected] Lucknow Uttar Pradesh