[Resolved] BSNL Cellone — jokes service deactivation | |||
Sir, This is Ashish Kumar Jain. I have bsnl cellone mobile no [protected]. A few days ago cellone company started jokes sms service on my number and i've been charged Rs.5/- many times. I've complainted to cellone customer care 4 times but I got no solution. complaints No. given below with date & time 1. 6401004 Dt 16.11.2010 2. 6451545 Dt 26.11.2010 3. 6498127 Dt 03.12.2010 4. 6524439 Dt 07.12.2010 plese take necessary action for above matter. Thanking you Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
BSNL — Deactivation of jokes messages
Deactivation of jokes messages on my mobile no [protected]I want to unsubscribe devotional alarm on my mobile no [protected] & please send sms about deactivation...
SIR,
IN my both the BSNL mobile no. [protected] & [protected] I had received a SMS ON 25.02.11 & 02.03.11 respectively reg. they are sending free& trial sms regular to above said mobile no., if I am sending replay sms my means answering there ?.(in both mobile different ?, ), then only they had to activate & cut daily RS 1/- from my packet ie., from my mobile a/c.
But I had not give any replay, immediately after some time on the same day they deducted RS 1/- from my mobile A/C in both cases. I had contacted c.c.bsnl thro. Mobile no.[protected]. they are told send sms immediately to 52906 (massage to be typed like that: UNSUB MJ) then only RS 1/- not deducted from you’re a/c from tomorrow.
I had send sms to 52906, but they had deducted RS2/- FROM MY A/C.
I WANT CLARIFICATION AND REFUND MY MONEY AND FENALITY FOR UNNESSESARY DISTRBATION, TENSION, WASTING TIME MY WORK
1) FIRST of all I had not asked any jockeys service form bsnl. even though they are gave that service to customer after acceptances only. I had not replayed, amount automatically deducted and clarified to customers care they redirecting to send sms in that way also deducting money.
2) From my both mobile(RS1 +RS2)=RS 3/-*2=6/- DEDUCTED.
3) Due unnecessarily distributions and wasting of time.
4) From my two a/c RS6/- FROM TATAL BSNL CUSTOMER A/C ?. THIS TRULY CHEATING OF CUSTOMETR.
5) IN THAT SAME day I send sms to 1909 for activation of DND, BUT STILL IN PROCESSES, then I called c.c. they are tolled it may be activated in 41 days. Bsnl with out our acceptance deducted amount (costumer money) immediately. But for stopping all this activite of wasting time, it will take 41 day, why?
6) Any organization is have profit motive is not mistake; it is good for our country. It will come in good service and quality, not by cheating.
7) IF PROFIT MOTIVE IN FALLS SIDE, ORGANIZATION WILL NOT ALIVE.
8) ON 25/2/11 news paper- bsnl lose lakes of costumer from its service.
WITH KIND REGARDS,
PL.SARAVANAN
IN my both the BSNL mobile no. [protected] & [protected] I had received a SMS ON 25.02.11 & 02.03.11 respectively reg. they are sending free& trial sms regular to above said mobile no., if I am sending replay sms my means answering there ?.(in both mobile different ?, ), then only they had to activate & cut daily RS 1/- from my packet ie., from my mobile a/c.
But I had not give any replay, immediately after some time on the same day they deducted RS 1/- from my mobile A/C in both cases. I had contacted c.c.bsnl thro. Mobile no.[protected]. they are told send sms immediately to 52906 (massage to be typed like that: UNSUB MJ) then only RS 1/- not deducted from you’re a/c from tomorrow.
I had send sms to 52906, but they had deducted RS2/- FROM MY A/C.
I WANT CLARIFICATION AND REFUND MY MONEY AND FENALITY FOR UNNESSESARY DISTRBATION, TENSION, WASTING TIME MY WORK
1) FIRST of all I had not asked any jockeys service form bsnl. even though they are gave that service to customer after acceptances only. I had not replayed, amount automatically deducted and clarified to customers care they redirecting to send sms in that way also deducting money.
2) From my both mobile(RS1 +RS2)=RS 3/-*2=6/- DEDUCTED.
3) Due unnecessarily distributions and wasting of time.
4) From my two a/c RS6/- FROM TATAL BSNL CUSTOMER A/C ?. THIS TRULY CHEATING OF CUSTOMETR.
5) IN THAT SAME day I send sms to 1909 for activation of DND, BUT STILL IN PROCESSES, then I called c.c. they are tolled it may be activated in 41 days. Bsnl with out our acceptance deducted amount (costumer money) immediately. But for stopping all this activite of wasting time, it will take 41 day, why?
6) Any organization is have profit motive is not mistake; it is good for our country. It will come in good service and quality, not by cheating.
7) IF PROFIT MOTIVE IN FALLS SIDE, ORGANIZATION WILL NOT ALIVE.
8) ON 25/2/11 news paper- bsnl lose lakes of costumer from its service.
WITH KIND REGARDS,
PL.SARAVANAN
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
38%
Complaints
15954
Pending
0
Resolved
6087
![Bharat Sanchar Nigam [BSNL] Website](/img/bn/www.svg "Bharat Sanchar Nigam [BSNL] Website"){kind=small}
![Bharat Sanchar Nigam [BSNL] Address](/img/bn/location.svg "Bharat Sanchar Nigam [BSNL] Address"){kind=small}
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
CellOne — de activation of jokes
UN EXPECTEDLY JOKES ACTIVATED ON MY CELLONE MOBILE NO. [protected]. I GOT LOSS OF 15 RUPEES PER MONTH WITH THIS UNNECESSARY ACTIVATION. I DON'T KNOW HOW IT IS ACTIVATED. PLEASE DE ACTIVATEIT