[Resolved] BSNL Cellone — Online payment | |
Respected Sir, I have been using Cellone connection[protected]for the past 6 months. Due to my inability to pay the bills through Cellone counter, Pattom (which is the only office for Cellone in the city), I prefer online payment. But this facility works fine once in a blue moon, I should say. And the worst part is when I call up their customer care, nobody there really knows about the same and asks the customer to make payment by cash though the status of online payment shows "Initiated". No customer care agents have any idea about the payment made through online. It is fine, if I've to go to the office and settle my bills. But having an other option and not able to use it is very dissapointing. Today is my last day to settle the bill and I have made online payment. But I don't know how sucessful it would be. Kindly help. Thanking you, Kukku Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
3 Comments | |
Comments
why www.bsnl.co.in cannot be redirected? we cannot pay online cellone bill.is on line payment of cellone bill is deffered now? i cannot understant the problem of on line payment.it is shamefull thing that India's no1 telecom company bsnl cannot provide yet online payment facility.
Reply
Sir,
I have BSNL land line connection with broadband facility. My telephone no. is[protected] under Noonmati Sub-station of Guwahati, Kamrup (Assam). I pay my bsnl landline bills online. On 21-10-09 I paid my bill of Rs.1111.00 online from my State Bank account ( Ref. no. IG[protected] but my bill is still shown outstanding in your website. Is there any problem in your website? Kindly help me in this regard. Thank you.
I have BSNL land line connection with broadband facility. My telephone no. is[protected] under Noonmati Sub-station of Guwahati, Kamrup (Assam). I pay my bsnl landline bills online. On 21-10-09 I paid my bill of Rs.1111.00 online from my State Bank account ( Ref. no. IG[protected] but my bill is still shown outstanding in your website. Is there any problem in your website? Kindly help me in this regard. Thank you.
Sir,
I have BSNL land line connection with broadband facility. My telephone no. is[protected] under Noonmati Sub-station of Guwahati, Kamrup (Assam). I pay my bsnl landline bills online. On 21-10-09 I paid my bill of Rs.1111.00 online from my State Bank account ( Ref. no. IG[protected] but my bill is still shown outstanding in the bsnl website. Is there any problem in the bsnl website? Kindly help me in this regard. Thank you
I have BSNL land line connection with broadband facility. My telephone no. is[protected] under Noonmati Sub-station of Guwahati, Kamrup (Assam). I pay my bsnl landline bills online. On 21-10-09 I paid my bill of Rs.1111.00 online from my State Bank account ( Ref. no. IG[protected] but my bill is still shown outstanding in the bsnl website. Is there any problem in the bsnl website? Kindly help me in this regard. Thank you
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Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001