BSNL Cellone — Subscribe to downloads caller tunes etc

I get messages that I have downloads and will be charges. Also a message saying caller tunes subscribed. I have never subscribed. It is absolute cheating . When I called 24365 the executive told me rudely that I have subscribed and I can go to BSNL office and complain. This is autrocious. I am going to report this to Press. Pl do not subscribe me on any of these and deactivate anything if already down. I f you do not respond to this I will go ahead and cancel my connecction.