BSNL Cellone — Not able to recharge my account

I got bsnl venalplus plan pre-paid Nos [protected] and [protected] validation expiry date month of 01/2010 I approch to Ameerpet customer care centre ameerpet hyderabad on dated[protected] madam is at that seat I asked about increaseing validation of my re-connection. she given me suggested you can make payment for Rs.199/-each connection i was paid Rs.400/-for easy recharge for re-validation of above mentioned connectionsbut even to-day i.e[protected] I dont got re-validation so i rquest you please varification of Register at the time which amount paid by me madam entre cell nos [protected]and[protected] than told me easy re charge made from madam mobile she got message
your re-charge is over validation will be increaseing. till to-day i will wait but message i will not got.
Igot message you recharge. in that connection what about my paid Rs.400/- so i request you please
varification records and take action