[Resolved]  BSNL CellOne Postpaid Mobile — Excessive billing in Bill Dated 10/01/2009

My last bill dated 10/12/2008 amounting to Rs. 1104.00 was to be paid by 27/12/2008. The same was deposited at the Cell one customer care shop by cheque No. 449328 on 22/12/2008 and cleared by clearing from my account on 27/12/2008. However, the company barred all outgoing calls from 30/12/2008 on the plea of non-payment of dues. On calling up customer care at [protected] the problem was rectified after 2 days. I am shocked to see that the company has charged reconnection charges of Rs. 100/- x 2 = Rs. 200/- in the bill dated 10/01/2009, under the head "Reconnection Charges dated 02/12/2008.
I am claiming imediate refund of the above Rs. 200/- wrongly claimed from me and an apology fromthe company.
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Aug 14, 2020
Complaint marked as Resolved 
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Bill No.[protected] dated 10/03/2009 for my mobile no. [protected] shows a prevoius balance of Rs. 700.00 that was paid by me on 25/02/2009 (Cheque No. 26672 on UBI, Park St, Kolkata - 700 016) and has been cashed by BSNL on 07/03/2009 (as per my Bank Account Pass Book).

What should I do now? Pay 1, 237.00 or total bill amount less 700.00

Please don't send me to your local office, as that costs me a day's break from office.
Bill No.[protected] dated 10/03/2009 for my mobile no. [protected] shows a prevoius balance of Rs. 365.00 that was paid by me on 25/02/2009 (Cheque No. 26673 on UBI, Park St, Kolkata - 700 016) and has been cleared and deposited to BSNL account on 07/03/2009 (as per my Bank Account Pass Book).

What should I do now? Pay 740.00 or total bill amount less 365.00?

Calling your 24x7 service no. [protected], I have been advuised -
1) To see your local office; and, settle with them;
2) Why I do not have any receipt of the last month's bill payment? ( we don't know how to get that when we have deposited the cheque in the drop box of BSNL, and BSNL has cleared the same). Please advise me on this and issue a receipt; or, fire your Call Center Agency!
i want to check my bill
i want to check my BSNL cellone bill for the month of April 2009
receipt no-678. dated 07/07/2009.for my mobile no. [protected] amount rs-1006/-, bill no-[protected] dt-08/06/09 amount RS-910/-that was paid by me on cuttack telephone circle, bajrakabati road, on current month on jun billing amount with privious balance is RS-9806/- but my credit balance allow with your branch is RS-2000/- i have absolutely usages charges RS-1000/- why i will paid your said amount, kindly solve my problem and sms me on which amount i will pay

What should I do now?
Sub : 1) a) Change of Address b) Name Speilling Mistake
2) Statement of Account (Last Financial year & Current Year)


Dear Sir,

I have already shifted and I would like to change my address. My details are as follows:

Name : Ruban .A

Mobile No : [protected]

Previous Address : Bharthi Nager, Melagaram - 627818

Present Address : 43/2, MADURAI ROAD, TENKASI – 627811

Therefore, I respectfully request you to change my address on the above Mobile Number. And one more request, Monthly Bills (08-09) fully we are not received, because of address changed. So Kindly send Last year Account Statement (April 08 to March 09) and Current year Account Statement (April 09 to August 09), In further Communication of all the Bills send our Present Address.
Thanking You,
Yours faithfully,

(A.Ruban)

bsnl postpaid mobile — Excess billing

I holder of post paid mobil no. [protected] a/c no.[protected] request that i had Rs. 100 plan upto last july 2009 and i was receiving bills above Rs. 600/-pm . Now i changed the plan and opted Rs.325 plan from August 2009 but my bills remain the same. I have checked my billing details and calculated with referrence to tarrifs fixed for the plan. pl. check & reply
Dear Sir,

I have already shifted and I would like to change my address. My details are as follows:

Name : K Madhu Kiran

Mobile No : [protected], A/c No :[protected]

Previous Address : 253/1, Pioneer Colony, Anna Nagar West Extn, Chennai - 600101

Present Address : W-725, Fourth Street, Anna Nagar West Extn, Chennai – 600101

Therefore, I respectfully request you to change my address on the above Mobile Number. In further Communication of all the Bills send our Present Address.
Thanking You,
Yours faithfully,

(Madhu Kiran K)
My Cellphone No.[protected] Bill for the month of January for Rs.1096/- I have paid Rs.1100/- in Velachery Taramani Road Cellone Machine. But SMS received you have only paid Rs.600/- balance to be for Rs.496/- any past is past Now how I can pay balance Rs.496/- kindly inform early to avoid delay and incoming call facility through SMS are send a mail to me [protected]@yahoo.co.in

Thanks M.Rajendran

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