BSNL Cellone — Voluntary Deduction

Address:Himachal Pradesh

[protected]
on 24-december-2012 _ I recieved message from the number[protected] which contained-"TThank you for subscribing Bhaviashyavani Pack.will be charged Rs.5.00/7 days.To deactivate call 1255599.
Then I checked my balance and found Rs.5.00 deducted from my balance.Actually I hadn't activated any kind of such service from my mobile rather it was automatically activated on my number by my service provider.since last 3-4 months i am facing this problem so please kindly help me out in solving my problem.i hope bsnl will correct the same and shall not repeat.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

my cell no [protected] to-day without my knowledge & knowing recharged and amount has deducted BY BSNL(BT-MOBILE).
but i also charged from agent later that also activated my BSNL.FOR THAT i contact customer care they are not responsible and also redirect my call thro" repeated SMS.
GIVE SOLVE AND IF NOT REPONSEABLE TO MAIL I FORWARD MY COMPLIENT.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bharat Sanchar Nigam [BSNL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    15954
    Pending
    0
    Resolved
    6087
    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
    View all Bharat Sanchar Nigam [BSNL] contact information