[Resolved]  BSNL — BSNL BroadBand Connection

Address:Chennai, Tamil Nadu

I have orderd for BSNL Internet Boadband connection (2 weeks ago)
Order No: 52237793
I need the proper reaction.
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Aug 13, 2020
Complaint marked as Resolved 
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i had a bsnl broadband connection, i disconnect it 3 months ago, from that time i am not getting my security refund after repeated complaints and when i do not deposit the following months bills they disconnected my land line connection. on the other hand the bsnl department has my rs.1100 with them and they disconnected my connection for not deposition of rs. 600. i tried to talk to the officials but they are sending me to one another. they are not listening to y problem.
i wanted a broadband connection from BSNL, i therefore went online and called on their customer care number and asked for same, the guy over the phone called and asked for connection and i said yes i want a connection and gave him my address, next day he or somebody from the company reached my house and asked for money the usual activation and installation fees along with 3 months advance fees for a Rs500 plan we agreed upon, in total i gave him Rs3200 which include a Rs1500 wifi modem too, in return he gave me a reciept and said BSNL guys will come the next day and install the landline and the next day the wifi will be installed, its been 2 weeks and still nobody showed up, i tried calling the phone number of his but its not connecting, neither their customer care number is responding, i am always on hold, either BSNL guys should install a connection to my house or give my money back

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