[Resolved]  BSNL- Chennai Telephones — Not received the bills effective from Jan 2012

Address:

Chennai, Tamil Nadu

Hi Sir,

I am Gandhirajan and my landline number is[protected]. I have not received my land line telephone bills effective from Jan 2012. But i made the payments without any delay based on the SMS received from BSNL, even though bills are not reaching me.

I have approached Anna Nagar - Round Tanna - BSNL office and met accounts person. I explained him that i haev not received the bills effective from Jan 2012. In turn he asked my address and confirmed that the same address is reflecting in thier records. Also he told that all the bills have been despatched and requested me to get in touch with the local post office in this regard.

I told him that all other leeters / couriers are reaching me properly with the same address, then why BSNL bill is not reaching me ? He said sarcastically that it is not BSNL problem. Then I asked for duplicate bills for those period. He refused and finally he gave me only for March 12 alone.


Request you to kindly look into this and do the needful.

If any higher offical from BSNL look into this and sort out the problem means, it would be appreciated.

Thanks & regards
Gandhirajan