[Resolved]  BSNL — Complaint against BSNL Broadband and his employee

Dear Sir/Madam Before few month i took a connection of BSNL broadband. But from 1st day it was not working properly. i requested to my local telephone exchange or local engineers but i didn't received any satisfactory response from that site. After that i personally met to telephone exchange SDO ( Mr. Verma Noida sec. 24 telephone exchange). But didn't give me any response and react very rudely. he always say "We have lot's of work, we can't resolve your problem right now" . After 2-3 month wait today i went to BSNL office (Sec. 24, Noida) . I requested to BSNL employee please disconnect my broadband connection if it is not working fine and you can't solve this issue. I gave a application to disconnect this service and ask to give me a receiving on that but they didn't provided. They told me please contact to Mr. Verma (SDO, Noida sec. 24) . After 1 hour wait Mr. Verma came, i request to him please give me a receiving on this application, because this is my office time and i am waiting here from last 1 hours. Mr. Verma shouted on me and told me that "I have lot's of work, it is not matter for me you are waiting here from last 1 hr or last day, why you took this connection and why you want to disconnect this now" . We have lot's of work we are not seating here only for your connection. You can go i can't I want to know, how can i disconnect my broadband connection or here is any system who can take some action against these type guy (Mr. Verma).