[Resolved] BSNL Customer Case — Mr. Vamsidhar customer care executive is very arrogant in nature | |||
HI, BSNL customer care people is very argent in nature dealing with customers. I have just spoke (2/Jan/2012 9.40PM) ) to a BSNL customer care executive Mr: Vamsidhar to raise a complaint for getting activated to unnecessary services without our notice. Mr. Vamsidhar (BSNL customer case executive) , instead of taking my complaint and helping me he is talking very rudely using bad words. At first I started speaking to him very politely using words like Sir and because of his language Mr. Vamsidhar used, I lost my temper and asked to connect me to his manager. But instead of connecting me to his manager he disconnected my call. Also my purpose of calling customer care is not solved. Now I want to make a complaint on him. Can I one give let me know to which mail ID we can send a mail. Thanks Kalyan [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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![Bharat Sanchar Nigam [BSNL] Website](/img/bn/www.svg "Bharat Sanchar Nigam [BSNL] Website"){kind=small}
![Bharat Sanchar Nigam [BSNL] Address](/img/bn/location.svg "Bharat Sanchar Nigam [BSNL] Address"){kind=small}
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
BSNL — Rude and arrogant
My telephone number is [protected]. I have made a call to the bsnl broadband service customer care at 8:30 AM in the morning on 27/06/2012. i.e. to 1504 toll free number. I had applied for a broadband connection almost 2 weeks ago and there was no response yet So wanted to know the status but this lady on the other side of the telephone did not respond to properly at all on above she was very rude and kept down the phone from her end without having the whole conversation completed. This was pretty insulting and very annoying as well on the top of which no outcome made the thing more unsatisfactory. And the next call made at 8:35 AM but there was no response. I have no idea what her name was. But surely there must be some record maintained since I have mentioned my phone number and time of call. I expect that proper steps would be taken in this regard.