[Resolved]  BSNL — Data Card is PCMCIA- Very Slow- 2nd Reminder

Address:South 24 Parganas, West Bengal

My Data Card is PCMCIA Type and the connection no. is [protected].

The speed of the data card is very very slow. It is pathetic to browse any website. The internet speed is abnormally slow and gets disconnected frequently. I am facing this problem for last 11-12 months. I am unable to do any work in internet. Each month, I am paying the monthly rental charge for internet which is a total waste since the speed of the internet is very slow.
Such poor service is not expected from BSNL. I had complaint few weeks back but no action has been taken so far. It is pathetic. This type of poor customer service is one of the reasons which force the customers like us to switch to other companies. If you don't take any action, it is damaging the image of BSNL. Request BSNL, Kolkata to kindly take necessary actions at the earliest to rectify the problem.
Regards,

S.K. Saha
Kolkata
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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BSNL — Slow Speed of Data Card PCMCIA

My Data Card is PCMCIA Type and the connection no. is [protected].

The speed of the data card is very very slow. It is pathetic to browse any website. The internet speed is abnormally slow and gets disconnected frequently. I am facing this problem for last 10-11 months. I have tried to contact Customer Care but all in vain. I am unable to do any work in internet. Each month, I am paying for the monthly rental charge for internet of the Data Card which is a total waste since the speed of the internet so slow that I cannot use it.
Request BSNL, Kolkata to kindly take necessary actions to rectify the problem at the earliest
.
Regards,

S.K. Saha
Kolkata
[protected]
This is very true that BSNL Data Card (PCMCIA) is very very slow and it is a real struggle to work with it. Even BSNL Customer Service is very poor. The Customer Service don't care to response to the complaints of the customers who are suffering for their poor service.
BSNL should improve their Internet Data Card Service.

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