[Resolved] BSNL / Dataone Broadband — Frequent link failure | |
I have been a subscriber of BSNL DataOne Broadband for a couple of years. I recently shifted to another location and requested BSNL to transfer their services to the new address. I have been provided with a new landline number (Guwahati 2203566 under their Zoo Road jurisdiction). Ever since this new number was provided to me about a month ago, I have been/am having nightmares in transacting business throught the Internet due to frequent link failure. My complaints to all concerned in BSNL within my area have yeilded no positive results. No one in BSNL seems to know what to do. If this is the 'broadband' service BSNL boasts of, I would advise new subscribers to look before they leap and take their offer with a pinch of salt. Hope the higher ups in BSNL are 'listening' and take appropriate action to alleviate the problems of their customers promptly and efficiently. Utpal Barsaikia Flat # 404, Prarthana Apartment Sundarpur RGB Road (Formerly Zoo Road) Guwahati-781005 Assam. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
2 Comments | |
Comments
I am also having the same problem of frequent disconnections, but I have seen that when I keep the phone engaged, i.e. keep the receiver of the phone lifted, the problem will be gone. Hope this helps you.
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Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
BSNL/DATAONE — frequent failures
my teleno is [protected] at RKPURAM, SEC'BAD-500056. the service rendered by the tel deptt is pathetic . The telephone is noisy . iF I COMPLAIN THE TELE GOES DEAD. and goes the BROAND BAND ALONGWITH IT . when shall these people be more enthusiastic / responsive and efficient?