BSNL Dataone Broadband — Broadband not working/Speed issues

Address:

Pune, Maharashtra

I have been complaining bsnl customer case since a month now (12 July 2011) about not working of the internet but no one turns up to resolve this, infact when i check the status of my complaint with customer case after few days they say my complaint is showing resolved in their system. Now almost after (06 Aug 2011) a month when my broadband services are working i am facing a speed issues. it is as slow as a dialup connection. i even tested the speed on the dataone portal (They have option to test the speed) it shows 25.2kbps which is too less than what i have enrolled for.

FYI : my plan is for monthly 2mbps
Monthly fee: Rs. 250.
Limit: 1GB

Regards,
Sohil Bakshi.