[Resolved]  BSNL Dataone — Improper Bills

My telephone number is[protected]. I have applied for BSNL dataone connection last year and got the same installed last month only. My first bill was totally incorrect, I have applied for unlimited plan of Rs.750/- but they have activated wrong plan due to which i was over charged for downloading. I have been to BSNL Ulhasnagar office personally and met some official there. I dndt got any refund and was advised to pay the bill and got the assurance that plan is now changed to 750 Unlimited Plus and next month onwards i will receive the bill of Rs.750/- irrespective of my usage. but today i shocked to see the bill of Rs.6000/-. I dont know why the problem is taking place and BSNL is harrasing me. Please look into this.

Regards,
Chetan Dalvi
[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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I'm a professional and have internet connections on[protected] and at my home on[protected]. Which shud be in Ur database.

U charge interest in the name of SURCHARGE, which even includes the penalty element.

Then, What is the occasion, that U disconnect my internet connection, on[protected], w/o any Notice ?

Are there any Rules ?

And I make the payment on 26.10.2009, assured that the internet connection will be restored by 4.00 p.m. on 27.10.2009 and inspite of my several phone calls to 1957, from where I get the repetitive standard reply since morning of 27.10.2009, that they are helpless and I shud contact 2333444 and when I try that number, no one responds, inspite of all my efforts.


Kindly look into it.

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