BSNL Dataone — Access denied in spite of password reset

My telephone number is[protected]. I recently got my telephone shifted. Though the broadband has been activated, I am getting user name and password: incorrect. On 192.168.1.1 page, under WAN it shows Authentication Failure. The password has been reset as per the call centre people but it is still not working.
My docket number is 0632 but no body has attended to the problem.

Thanks,
Praveen
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I got Broad Bandconnection of 500 monthly plan with my Phone NO:[protected].I want to see my Data Usage.When I give the username and password provided by the BSNL in dataone.in login page it displays username/password invalid.what will do pl z provide solution to this problem
I got Broad Bandconnection of 250 monthly plan with my Phone NO:[protected].I want to see my Data Usage.When I give the username and password provided by the BSNL in dataone.in login page it displays username/password invalid.what will do pl z provide solution to this problem
I got broadband connection 4 days ago wnen i type in my user name and password it says invalid
it worked for the first day only is there a way to work it.

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