[Resolved]  BSNL Dataone — error in connection. error code 676

i m having bsnl dataone broadband connection. All signals on modem are correct. But while connecting error code 676 ie "the phone line is busy" occures. please give the solution..
Thanking you.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I had been facing problems since (6 months) when i get first time broad connection from bsnl, i had been complaining again & again but there is no response from BSNL Office the condition is as it is, i am not able to use my broadband connection, despite i am giving the monthly fee for that broadband connection.
Hi...
I am facing error code 676 and 678 and I did the all possible troubleshooting step to rectify. Please help me to get ride with this problem.

Thank you.
I am having bsnl dataone broadband connection. All signals on modem are correct. But while connecting error code 676 ie "the phone line is busy" occures. please give the solution..
Thanking you.
PS
It isvery hard to describe to explain why the internet connection fails to connect. But there is a logical reason why it didnt functioned the way it should . We did forget to power up the modem.
I am a user of bsnl dataone. When I dial dataone it sows an erroe "the phone line is busy". Please give me the solusion.
try changing your modem (or) reset your modem
my net shows error code 676
For error 676, "The phone line is busy", we have to reconfigure the modem.
Solution steps:
Go to http://192.168.1.1
Give username and password as : admin ( A new window will be opened)
Open advance setup
Trace out the VPI/VCI values as 35/0 and click on edit at the end of the row.
Click on next (no Modifications)
In connection type select eigther PPPOE (for always on mode) or Bridging (for single user)
[ in PPPOE mode give u r username and pwd]
Click on next
click on next
click on save
click on save/ reboot
Wait for 2 minuter untill ADSL/ LINK and Ethernet/ WLAN lighter are stable and then u can brow internet
I am having bsnl dataone broadband connection. All signals on modem are correct. But while connecting error code 676 ie "the phone line is busy" occurs. please give me the solution..
Thanking you.
we are using BSNL broadband. Last couple of months the password is automaticaly changing. we cannot access the internet.we convey to the bsnl. and they rectify that. They save dataone icon in desk top and give default password also.This is worked for 4 hrs. Now we give password.it shows error connetion678. Intenet conection is not open. How can we change it. BSNL Technicians also blame us for the change of passwod.But we are not doing like that. while we we connect our modem it show
connceting to "WAN MINI". like this
hello friends

I was also face this problem showed error no.676 and error no.678
i waana suggest u something which can be remove ur problem.

First of all make sure ur : user name and password
bothe are correct, if yes

then in dial up connection under options tab increase the "idle time before hanging up" to maximum like 24hrs.

then under security tab select : "Require sequred password".

hope this will help u to remove ur problem.

thanx

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bharat Sanchar Nigam [BSNL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    15955
    Pending
    0
    Resolved
    6087
    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
    View all Bharat Sanchar Nigam [BSNL] contact information