BSNL — Deduction of amount without activation of service

Address:

Bareilly, Uttar Pradesh

I received a call from BSNL [protected] and call person is i think Mr.Sumit,he told about NexG Tv.He confirmed me without activation amount will not deducted but soon after sending the message on my mobile [protected] amount deducted from my balance and in this message already written that you have activated this service with a link to activate the service.I not activated the service but BSNL send the link with the information about the activation of service.I called back 4 times to BSNL call centres but all in vein.With such attitude received from BSNL i strongly feel BSNL have the tendency to loot the customer by such mean practices.

so i want to lodge my complain to refund my amount.

thanks,

Narendra Pal Singh - [protected]