BSNL — DEDUCTION OF MONEY FOR NON SUBSCRIBED SERVICES

Address:

Vellore, Tamil Nadu

Dear Sir,

I am Arun Kumar, my Mob. No.- [protected], I am facing problem from your customer care side July to till now. Problem is that, from my Mob. balance is deducted (Rs. 3) in ever three-four days. When 1st time (on 26/07/12) my balance deducted then I called to customer care (1503 & 155223 ),I humble request to customer care please dis-activate whatever value added services activate on my Mob. and I also told him that, I am not want any type of service on my Mob. no. so please don't activate anythings in future without my permission, He simply told I registered your complain ( complain No.- G26TN319379) within 48 hr. this service will deactivate, I told OK no problem but after three days (on 30/07/12) again my balance deducted, I again call and simply ask why this happen again and again, what you did, he simply reply i registered your complain (complain no.-G30TN332316) within 48 hr. service will deactivate. After that I called several time to customer care they always said that your complain registered, service will deactivate within 48 hr. any money also refunded in 48 hr.s.

Detail of complain no.s & date on which money deducted-

26/07/12 - G26TN319379 Rs. 3 Message came from this no.[protected]

30/07/12 - G30TN332316 Rs. 3 Message came from this no.[protected]

04/08/12 - H04TN344911 Rs. 3 Message came from this no.[protected]

12/08/12 - H12TN369428 Rs. 3 Message came from this no.[protected]

16/08/12 Message came from this no.[protected]

20/08/12 Message came from this no.[protected]

14/09/12 Message came from this no.[protected]

18/09/12 - I18TN 389172 Rs. 3 Message came from this no.[protected]

02/10/12 - J02TN341070 Rs. 15 Message came from this no.[protected]